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Japan Rail Pass – Ordinary –

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Alert!

CURRENT SPECIAL MEASURES
INQUIRIES: Our telephone services are limited, so if you have any queries or questions about the Japan Rail Pass, please email us at travel2japan@jtb-europe.com.
SALES: For the time being, sales of the Japan Rail Pass are suspended.

REFUNDS: For refunds of Japan Rail Pass exchange orders purchased through our website, please email us at travel2japan@jtb-europe.com to let us know about your cancellation request to minimise delay in the processing of your refund.

Please provide your order number, your invoice number and a photo of your exchange orders each cut into 4 pieces to proceed with a refund. The usual terms and conditions apply: please note that a cancellation charge of £ 45 applies.

We apologise for any inconvenience caused.

Delivery and Conditions

Please be sure to order your Japan Rail Pass early, in order to receive it in plenty of time before your departure for Japan.
ジャパン・レールパスについて日本語でのお申込み(お電話、Eメール、ご来店)ご希望のお客様はリテール部門のマイバスUKまで直接ご連絡ください。
For Japanese speaking customer service over the phone, email and at the counter, please contact My Bus UK, our retail division.
3rd Floor 1 Alie Street London E1 8DE Tel: 020 7976 1191 / info_uk@mybus-europe.com (Mon-Fri, 10:00-17:00)

Japan Rail Pass – Ordinary –

The prices shown below are special web prices, available for online sales only. The option to visit our office for purchase is currently unavailable.
DELIVERY METHOD: our default delivery method for the UK is Royal Mail 1st class post. This is not tracked. Alternatively, you can choose Royal Mail Special Delivery, so the delivery can be tracked. Royal Mail’s guarantee is that the item will be delivered by 1pm the day after dispatch.
For addresses outside the UK, normal airmail is used (which is not tracked). If you wish the progress of your international delivery to be tracked, you are strongly recommended to choose courier delivery.
JAPANESE NATIONALS: Japanese passport holders can buy and use the nationwide Japan Rail Pass, but in order to qualify, written proof of residence in a country outside Japan for 10 years or more (Certificate of Overseas Residence) will be required (see conditions). In order for us to check this eligibility document, Japanese nationals are requested to bring it when visiting our office in person to collect the Rail Pass Exchange Order, or by sending us a scanned copy. Eligibility conditions from the official website japanrailpass.net (pdf) (in English) / (
日本語). 日本人の方は、こちらをクリックしてください。

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