Japan Rail Pass – Green –

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CURRENT SPECIAL MEASURES
INQUIRIES: Our telephone services are limited, so if you have any queries or questions about the Japan Rail Pass, please email us at travel2japan@jtb-europe.com.
SALES: Sales of the Japan Rail Pass are currently suspended.

REFUNDS: FOR REFUNDS OF JAPAN RAIL PASS EXCHANGE ORDERS PURCHASED THROUGH OUR WEBSITE, PLEASE EMAIL US AT TRAVEL2JAPAN@JTB-EUROPE.COM TO LET US KNOW ABOUT YOUR CANCELLATION REQUEST TO MINIMISE DELAY IN THE PROCESSING OF YOUR REFUND.

PLEASE PROVIDE YOUR ORDER NUMBER, YOUR INVOICE NUMBER AND A PHOTO OF YOUR EXCHANGE ORDERS EACH CUT INTO 4 PIECES TO PROCEED WITH A REFUND. THE USUAL TERMS AND CONDITIONS APPLY: PLEASE NOTE THAT A CANCELLATION CHARGE OF £ 45 PER PASS APPLIES.

WE APOLOGISE FOR ANY INCONVENIENCE CAUSED.

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