CUSTOMER CONTACT UPDATE

WE HOPE YOU AND YOUR FAMILIES ARE KEEPING WELL DURING THESE TRYING TIMES.
WE APOLOGISE, BUT DUE TO PRESSURES ON OUR SYSTEM FROM THE RAPID ADJUSTMENT TO TELECOMMUTING THERE MAY BE SOME DELAY IN OUR RESPONSE TIME AND DIFFICULTIES IN REACHING US OVER THE PHONE .
WE WOULD GREATLY APPRECIATE IT IF YOU COULD INITIALLY CONTACT US BY EMAIL (TRAVEL2JAPAN@JTB-EUROPE.COM) AND WE WILL ENDEAVOUR TO RESPOND WITHIN 3 WORKING DAYS. THANK YOU IN ADVANCE FOR YOUR UNDERSTANDING.