The Japan Rail Pass is specifically designed for tourists. It offers a convenient and economical way of enjoying rail travel throughout the country, including the famous Bullet trains.

From 1st April 2017, the Japan Rail Pass can be bought in Japan. But the prices are lower if you buy before you go. Example: Yen 29,110 for a 7-day Ordinary pass bought overseas: Yen 33,000 for the same pass bought in Japan after 1st April 2017. So buy the Japan Rail Pass online here from JTB, the Japan specialists, before your trip!

Also, from 1st April 2017, Japanese nationals cannot obtain the Rail Pass.

Please order your Japan Rail Pass in plenty of time to allow delivery of the Rail Pass Exchange Order before your departure.

Please do not forget to take your Rail Pass Exchange Order(s) with you when you go to Japan!
To get your actual Rail Pass in Japan, you need to go along to one of the JR (Japan Rail) Travel Service Centres and hand in the “Exchange Coupon” part of the Rail Pass Exchange Order you bought. It must be the original. So please do not forget to take your Exchange Order with you.


The Japan Rail Pass and Regional Passes are basically intended for non-Japanese nationals who are visiting Japan for tourism.

However, Japanese nationals living outside Japan are allowed to use the Japan Rail Pass and JR Kyushu Pass, provided they have permanent resident status abroad or are married to a non-Japanese national living outside Japan. This applies to passes bought up to 31 March 2017 (last date of exchange: 30 June 2017). After 31 March 2017, Japanese nationals will not be able to buy the Japan Rail Pass.


a) その国に永住権をもっている場合
b) 日本国外に居住する外国人と結婚している場合

(※)旅行者 ※日本国以外の旅券のみを有する方に限ります(海外在住の日本国籍を有する方はご利用になれません)。


If you are a young person up to the age of 22 who is allowed to hold both Japanese and another passport, the simplest solution is to enter the country with your non-Japanese passport, which should be stamped with ‘Temporary Visitor’ status by Immigration on arrival in Japan. This will allow you to use the Japan Rail Pass and all Regional Rail Passes.

Note that simply presenting a passport from a country other than Japan (with no temporary visitor stamp) when you present the Rail Pass Exchange Order to obtain the Japan Rail Pass IS NOT SUFFICIENT PROOF of residence in a foreign country.

WITH JAPANESE PASSPORT (until 31 March 2017):
Written evidence of your eligibility for the Rail Pass (ie. residency outside Japan or marriage to a non-Japanese national resident outside Japan) will be required in Japan when presenting the Rail Pass Exchange Order.

For Japanese resident in the UK, please be sure to take with you and present at the Travel Service Centre:

If your eligibility depends on permanent residency outside Japan:
– Proof of residency: “Indefinite leave to remain” or “Indefinite leave to enter” in the UK stamped in Japanese passport.
– Proof of residential address in the UK (eg. utility bill, showing the name of the person applying for the Rail Pass).
If your eligibility depends on marriage to a non-Japanese national:
– proof of marriage with a non-Japanese national (a Japanese translation is not necessary).
– Proof of residential address in the UK (eg. utility bill, showing the name of the person applying for the Rail Pass).
– Proof of residential address in the UK of spouse (eg. utility bill, showing the name of spouse).
See our “Eligibility and document check” (pdf).

The conditions specified by Japan Railways vary according to country of residence.
For Japanese residents of another country, please contact us.

Those with dual nationality and have two passports (Japan and your country of residence), you must enter Japan under the entry status of ‘TEMPORARY VISITOR’ in your foreign passport in order to redeem the Exchange Order into the Japan Rail Pass.


All required documentation should be taken to Japan, as it should be shown at the Travel Service Centre when presenting the Rail Pass Exchange Order.
The final decision to grant a Japan Rail Pass or JR Kyushu Pass depends on the authority of the JR Group (ie. the staff of the Travel Service Centre where you are presenting the Exchange Order). We are unfortunately unable to intervene on your behalf. So we ask you to check the above points carefully before your purchase, and ensure that you take the correct documentation with you.



a) その国に永住権をもっている場合
b) 日本国外に居住する外国人と結婚している場合

(※)旅行者 ※日本国以外の旅券のみを有する方に限ります(海外在住の日本国籍を有する方はご利用になれません)。






パスの引き換えの際には「短期滞在」の在留資格をご提示頂く事になりますので、日本のパスポートではなく外国籍のパスポートで入国してください。 日本国籍のパスポートで入国した際は、パスの引き換えはできません。



A 外国の永住権を持っている場合




2) 「永住権確認リスト」(下記)上、灰色の国の場合、 日本国の在外公館が発行する「在留証明書」(但し在留期間が5年以上のものに限る)の提出が必要です。


永住権確認リストに掲載されている国であれば、更新が必要な永住資格に ついても、永住資格とみなし利用資格者とします。


B 日本国外に居住する外国人と結婚している場合


・本人が日本国外に居住していることを証明する書類 (日本国大使館 発行の証明書や、電話代・光熱費の請求、税金の納付、学校の証明書等、在外 公共機関の発行した証明書等)
・配偶者(外国人)が日本国外に居住していること(日本国大使館発行 の証明書、電話代・光熱費の請求、税金の納付、学校の証明書等、在外公共 機関の発行した証明書等)



within UK Collect from our office free
Royal mail 1st class free
Special delivery (next day) if order received by 1pm Mon-Thu £ 8
Special delivery (Saturday) if order received Thu pm – 1pm Friday £ 12
courier delivery £ 30
to Europe Normal airmail delivery
(not tracked)
Please allow at least 1 week £ 2
Courier delivery £ 40
to Rest of World Normal airmail delivery
(not tracked)
Please allow at least 2 weeks £ 5
Courier delivery £ 40


All orders for the Japan Rail Pass made through the website Mon-Fri and received by 1pm (13h00) will be dispatched that day.
Orders received after this time, and those received on Saturday and Sunday will be sent out on the next working day.
We dispatch orders Mon-Fri, but are unable to dispatch on UK public holidays.

NORMAL ROYAL MAIL DELIVERY – 1st class post within UK (free of charge):

We cannot guarantee the delivery of items dispatched by the normal postal service. Items sent by normal Royal Mail are not tracked. For addresses in the UK, you are recommended to choose the Special Delivery option when placing your order.


Guarantees delivery the next working day by 1pm*.
All items delivered by Royal Mail Special Delivery must be signed for. Please note that you must be available to sign for your package when it is due to be delivered. If you are not at home, Royal Mail will leave a card so that you can arrange for your package to be re-delivered. We will email you the Royal Mail tracking number for your package but sometimes the information about the status of the delivery on Royal Mail’s website can lag behind the actual progress due to Royal Mail’s tracking system.
Example 1: Order received by 1pm on Monday, dispatched that day by Royal Mail Special Delivery Next Day service, arrives the next working day (Tuesday).
Example 2: Order received after 1pm on Monday, dispatched the following day (Tue) by Royal Mail Special Delivery Next Day service, arrives the next day (Wed).
Special Delivery (UK) Guaranteed Saturday Delivery is available for orders made on Friday up to 1pm. If this option is not chosen, Special Delivery Next Day will deliver on the next working day ie. Monday.
* To addresses in the UK except northern Scotland, the Isle of Man, Isle of Wight and the Channel Islands.


For delivery to European countries, we advise you to choose the Courier Delivery option. This means that your delivery can be tracked. Normal air mail is not tracked.
For delivery to the “Rest of World” category, we advise you to choose the Courier Delivery option. This means that your delivery can be tracked. Normal air mail is not tracked. Alternatively, you may find it useful to check on to find any JTB office nearer to you which sells the Japan Rail Pass.

If you have other delivery requirements, please place your Rail Pass order with our staff by phone (tel. 020 8267 1605 Mon-Fri 09:00-17:30) who will be pleased to advise. You can also contact us by email on


from our office in Hammersmith, London W6: this is of course possible, at no charge. In order to avoid delays, please buy your pass online and allow at least 2 hours or wait for our confirmation email before visiting our office to pick up your pass(es). We are located on the 3rd Floor, No.1 Farriers Yard, 77 Fulham Palace Road, not far from Hammersmith tube station. Location map


Japan Rail Passes are priced in Japanese Yen, but must be sold in local currency. We offer prices in GBP Sterling for Japan Rail Passes to the public on our website and by other means. The GBP Sterling prices are set taking into account actual Exchange rates between GBP Sterling and Japanese Yen prevailing at the time, and other factors such as predicted movements of exchange rates, and competitors’ prices. The prices we offer for Japan Rail Passes are reviewed regularly, and can change at any time. When a Rail Pass is purchased through our website, we guarantee to supply the Exchange order(s) for the Rail Pass(es) purchased at the price(s) paid at the time of booking.


Rail Pass Exchange Orders lost in transit cannot be re-issued. Another Exchange Order must be purchased. For this reason, we always recommend the Special Delivery option (Courier Delivery for Europe and Rest of World).
The original Exchange Order which was lost in transit can be refunded, but only after the 3-month validity of the document has expired.


If returned to us unused within 12 months of issue, a Japan Rail Pass Exchange Order can be refunded less a cancellation charge of 10% of the face value.

1) The JAPAN RAIL PASS is valid only for the person whose name appears on the pass. The user must be a foreign national visiting Japan with the entry status of Temporary Visitor. Please note also that the pass is valid only when it has a JAPAN RAIL PASS ticket attached.
2) When you begin using your pass, present it to the attendant at a manned ticket gate. The attendant will apply a stamp in the space provided for official use. When passing through the gate, always present your pass to the attendant so that the period of validity is visible.
3) While using JAPAN RAIL PASS, you must carry your passport and be prepared to present it to a station attendant or car conductor if requested.
4) The JAPAN RAIL PASS is valid for reserved and non-reserved ordinary car travel on all Japan Railways (JR) Group Shinkansen “bullet trains” (except for the “Nozomi” and “Mizuho” services), limited express trains, express trains, and local trains (Green Car passes are valid for Green Car travel) and the BRT (Bus Rapid Transit system). The pass is also valid for travel on the JR Miyajima Ferry between Miyajima and Miyajimaguchi Station, buses operated by JR Hokkaido Bus, JR Tohoku Bus, JR Bus Kanto, JR Tokai Bus, West Japan JR Bus, Chugoku JR Bus, JR Shikoku Bus, JR Kyushu Bus, and the Tokyo Monorail. However, please note that JAPAN RAIL PASS is not valid for travel on JR Group buses that travel on expressways and some local bus routes.
* The JAPAN RAIL PASS is not valid for travel on the “Nozomi” and “Mizuho” Shinkansen services (including non-reserved seats on both).
To board those services, you must pay in full for the basic fare and the limited express charge.
* The routes covered by JAPAN RAIL PASS are subject to change.
* When using JAPAN RAIL PASS to travel on JR Group transport services that extend through lines operated by companies other than JR Rail, JR Miyajima Ferry, JR Bus (excluding some routes such as expressway bus lines), and the Tokyo Monorail, you must pay separately for the fare and other charges of the distance traveled on such sections. However, no separate fare or charges are required when such travel extends through the following segments without stopover.
(1) The Aoimori Railway between Hachinohe and Aomori, Aomori and Noheji, or Hachinohe and Noheji. (Valid only for use on ordinary trains)
(2) The IR Ishikawa Railway between Kanazawa and Tsubata.
(3) The Ainokaze Toyama Railway between Toyama and Takaoka. (Valid only for use on ordinary trains)
5) If you want to use reserved seating, be sure to get seat reservations before boarding (no additional payment needed). To obtain a reserved-seat ticket, present JAPAN RAIL PASS at the ticket office (Midori-no-madoguchi) at a JR station, a Travel Service Center, or a sales office of a major travel agency. You can use non-reserved seating with JAPAN RAIL PASS alone. Please note, however, that some trains do not have non-reserved seating. Also, if you wish to travel in a private compartment on a Shinkansen or a limited express train, you will be required to pay the limited express charge for the private compartment, as well as the Green Car charge if the private compartment is a Green Car accommodation. An extra charge is also required if you wish to travel in a sleeping car, a DX Green Car or Gran Class accommodation. If you ride in a Green Car using an ordinary car pass, you will be required to pay the Green Car charge, as well as the limited or regular express service charge. (No extra charge applies when using a Green Car JAPAN RAIL PASS.) You must also pay an extra charge in advance to travel on a local train requiring a numbered ticket or a liner ticket. JAPAN RAIL PASS does not allow you to change to a reserved seat or sleeping car after boarding.
6) If you use non-reserved seating, or if you travel in an ordinary car using a Green Car pass, no refund shall be paid for passenger fare or other charges.
7) The JAPAN RAIL PASS can be used only within its validity period.
8) The JAPAN RAIL PASS cannot be exchanged for other types of passes or tickets. Nor can the validity period of the pass be changed.
9) Please note that JAPAN RAIL PASS cannot be reissued in the event that it is lost or stolen.
10) In principle, a refund for JAPAN RAIL PASS is available at all JAPAN RAIL PASS exchange offices, provided that the application for refund is made before the starting date of the validity period. You will be refunded the value of the pass in yen, less a 10% handling fee.
11) Once you have started using JAPAN RAIL PASS, the validity period cannot be extended, nor will any refund be issued, even if trains and other qualifying transportation services are suspended or delayed for any reason. Moreover, the JR Group will not bear additional costs due to changes in your route, such as alternative transportation costs or accommodation charges.
12) In addition to the terms and conditions set forth above, when using JAPAN RAIL PASS you must obey the JR Group’s regulations, terms and conditions, and the laws of Japan.
13) The use of JAPAN RAIL PASS in violation of the terms and conditions above or the JR Group’s regulations, terms and conditions may result in the invalidation and confiscation of the pass, as well as assessment of a penalty amounting to twice the basic fares and charges for all transportation services for which the pass was used.
14) The official terms and conditions of JAPAN RAIL PASS are written in Japanese, and the text of the Japanese version shall be given priority of interpretation in the event of questions regarding transportation conditions that may arise regarding conditions written in other languages.
(*The details above are current as of September 2015 and are subject to change.)



The eligibility for child price (up to and including 11 years old) is taken from the date on which the Rail Pass Exchange Order is presented in Japan.
Example: Rail Pass Exchange Orders are bought in April, and will be presented in Japan on 15th May, for use in June. If the child’s 12th birthday falls before 15th May, an Exchange Order for the child fare can be bought and used. If the child’s 12th birthday falls on or after 15th May, an Exchange Order for the adult fare must be purchased.


See also Notes regarding use on the official Japan Rail Pass website